We communicate directly with senior management of the CRA
2026 Annual Survey of Tax Preparers – now available
Every year, after tax season, we survey tax preparers and request feedback on issues and irritants that hindered their work during the tax season. This information forms the basis of our annual submission to CRA and our subsequent meetings with senior management of the CRA. The survey is one of the ways you have a voice with CRA through your EAC membership. A link to complete the survey has been sent to all EAC Members. Please take a moment to complete the survey.
NEW for 2026 – CRA Call Back Service for EFilers
The EFile Association of Canada has long advocated for a better process for EFilers to connect with a CRA agent. Finally, we have some progress in this regard. The CRA recently announced the introduction of a Call Back Service for EFilers. This initiative will go a long way to reducing the frustration and time wasted by tax preparers waiting on hold on the General Enquiries phone line. While this initiative is a step forward, the Efile Association of Canada continues to advocate for a direct phone line for tax preparers.
Download our Frequently Asked Questions document here. FAQs for EFiler Call Back Service – Feb 2026
Upcoming in our November 2026 IMPACT Newsletter
Details on the new guidelines for Bare Trusts and information on Authenticated Filing.
EFile Association of Canada
Formed in 1993, the EAC/ATC is a federally registered non-profit corporation, representing tax practitioners from all regions of Canada to senior management of the Canada Revenue Agency, Federal and Provincial Ministries of Revenue, as well as tax software providers.
Our membership consists of professionals and fully represents the Efile industry: from sole proprietors to large nationwide firms. EAC/ATC members account for over one-third of all EFILED T1s in Canada.
What we do
One of the core functions of the EAC/ATC is to communicate directly with senior management of the CRA on behalf of members. As your conduit to the CRA, we meet regularly with senior managers of the CRA to discuss tax policy and administrative issues that affect all tax practitioners.
Over the years, the EAC/ATC has been successful in requesting changes to the EFILE system to facilitate the operation of a tax practice. Tax practitioners are the front line administrators of Canadian tax policy, and we are recognized as the professional association that senior management of the CRA turns to for industry comment and feedback.
We also produce and distribute our IMPACT Newsletter (published 3 times a year), providing important updates on developments within the tax and EFile service industry. View a sample IMPACT Newsletter in the Library section of our website. Previous editions of the IMPACT Newsletter are archived in the Library section and are available to EAC/ATC members. Members also receive a copy of the annual EFiler’s Resource Guide.
The EAC/ATC is governed by a national 15 member Board of Directors elected by the membership of the EAC/ATC at the Annual General Meeting. Members of the Board of Directors serve renewable 3-year terms.